We no longer accept wholesale orders through this website. Please visit our website BalletGiftShop.com for Quantity Discounts!
**Current Lead Time: 2-5 business days** depending on the size and complexity of your order. Please include desired delivery date in the "special instructions" box at checkout.

FAQs

Got a question? Maybe these answers can help.

How many letters can fit on your products?
Custom Text can be added to:

  • Laser-Etched Ornaments (max: 40 characters)
  • Layered Ornaments (max: 20 characters)
  • Art Buttons & Magnets (max: 30 characters on each edge)
  • Bouquet Tags (max: 30 characters)
  • Note Cards (max: 40 characters)
  • Key Chains (max: 30 characters)
  • Dance Bag Tags (max: 30 characters)
  • Photo Frame Mats (max: 30 characters on each edge)
  • Magnetic Photo Frames (max: 30 characters)
  • Autograph Books (max: 60 characters)
How long does it take to receive my order?
We strive to have all of our orders shipped within 2-7 business days of when payment was received. This depends on the size and complexity of the order. Our turn-around time may vary as The Nutcracker season approaches and orders tend to increase. We recommend placing your order as early as possible to avoid the rush. How do I checkout?

To pay by check or money order:
Please send us an email listing the items you would like to order and let us know in that email that you would like to pay by Check or Money order. We will respond within 24 hours with your total including shipping and the address where you should send the check for payment. We do not prepare orders placed by check until we have received the payment.

To pay by credit or debit card:
Click on the "checkout" button at the bottom of the shopping cart page and continue through the checkout process. Note: Our company name, CAMIC designs, will appear on your credit card statement for any purchased from Nutcracker-Gifts.com.

I chose a certain shipping method when I checked out, but my order was shipped with a different method. Why did this happen?
In most cases we ship our orders via the method selected by our customers. Sometimes, however, a different method of shipping is faster and will get the product to you sooner for a similar rate. Therefore, we may sometimes ship using a different method than selected during checkout. We reserve the right to use whichever shipping method we deem to be the best for your order size and destination.

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